What to do with a County Court Business Centre Claim Form
For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.

For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.
Table of Contents
- What happens at the County Court Business Centre? Jump
- Why has my claim been passed to the County Court Business Centre? Jump
- What should you do with a CCBC claim form? Jump
- What should you check when you get a CCBC claim form? Jump
- How do you respond to a CCBC claim form? Jump
- What should you do if you owe the money? Jump
- How do you challenge the debt? Jump
- What happens if you ignore a CCBC claim form? Jump
- Could you get a County Court Judgement? Jump
- Is there any free debt advice in the UK? Jump
- Do you need more advice about debts? Jump
If you’ve received a County Court Business Centre Claim Form, there’s no need to worry. This guide will help you understand what to do next.
Every month, over 12,000 people visit our website for advice on debt topics just like this one. You’re not alone.
In this article, we’ll explain:
- What happens at the County Court Business Centre
- If you have to pay
- Why your claim might have been passed to the County Court Business Centre
- How to respond to a County Court Business Centre Claim Form
- What to do if you owe the money
Dealing with the County Court Business Centre can feel scary — you might be worried about paying a debt, or what might happen if you can’t pay.
We understand your concerns, and we’re here to help. So, let’s take this journey together and figure out the best way to handle your County Court Business Centre Claim Form.
What happens at the County Court Business Centre?
All online claims and administration are dealt with by the County Court Business Centre (CCBC). As such, County Courts across England and Wales work hand-in-hand with the CCBC.
In short, the CCBC processes court claims through an online portal which includes enforcement of County Court Judgements (CCJs).
That said, the CCBC also sends debt collection court orders and possession claims. They also deal with other civil enforcement cases which include unpaid parking fines.
CCBC is ultimately a debt collection agency that works on behalf of creditors!
Do you have to pay?
There are ways to have debt written off in the UK.
If you genuinely can’t afford your debt repayments then looking into whether you could have your payments lowered or written off might be just what you need.
If you want to find out whether you qualify for having debt written off or payments lowered then fill out the short form below.
Why has my claim been passed to the County Court Business Centre?
Chances are your claim has been sent to the County Court Business Centre because you owe money to someone.
In short, a creditor has passed the claim to CCBC who then acts as their collection agency to recover the amount owed.
You’d get a Court form N1 which is a letter of claim.
What should you do with a CCBC claim form?
You should respond to a CCBC claim form as soon as you can. In short, you should respond within the deadline otherwise things will escalate.
However, before signing or doing anything, it’s best to seek independent advice. You could contact a solicitor or seek free advice from one of the leading debt charities.

Can you lower your repayments?
If you’re struggling to pay back your debt, then you might qualify for a debt solution.
Some solutions lower your monthly payments while others write off a portion of your debt.
To find out whether they could work in your situation, hit the button below.
What should you check when you get a CCBC claim form?
There are things you should check once you receive a County Court Business Centre claim form.
For instance:
- Check whether the claim form was correctly served. It must include a ‘Response Pack’. If you find it’s missing, the claim form was not served correctly which gives you grounds to have it cancelled. Check if the claim form explains clearly what the ‘claim’ is about. If details of the claim are not included in the claim form, you have the right to apply to the courts to stop the case from going forward
- Check if the claim form was served on time. If the claim is too old to enforce, it’s deemed statute-barred because it’s 6 years old. You have the right to apply to the court to ‘strike out’ the claim
How do you respond to a CCBC claim form?
As mentioned, all claim forms should contain a Response Pack. In it, you’ll find an N9 (CC) form known as an ‘Acknowledgement of Service’.
The time limit to respond to the claim form is set at 14 days which starts from the day you receive the form. If you wait later than 14 days to return the form to the court, you’d have run out of time!
A debt collection agency could get involved to recover what you owe!
Check out what one person asked on a popular forum about filling out the claim form:

Source: Moneysavingexpert
What should you do if you owe the money?
You have several options when you receive a CCBC claim form. The first is to admit you owe the money. You do this by filling out the Acknowledgement of Service form.
Ways to pay what you owe are also included in the Response Pack.
How do you challenge the debt?
Another option is to challenge the claim. If you don’t accept that you owe the debt, you must tick the right box in the Acknowledgment of Service form. By doing this, you declare that you are defending all or part of the claim.
As soon as you ‘tick the box’ and file your defence, the clock stops ticking and the CCBC can’t escalate things until a ruling is made.
It’s worth noting that you have 14 days to present your defence.
What happens if you ignore a CCBC claim form?
It’s not a good idea to ignore a claim form from the CCBC. The matter escalates quickly and you could end up with a County Court Judgement (CCJ) on your credit file.
Moreover, a court could issue a warrant of recovery which allows enforcement agents (bailiffs) to contact you.
It could result in:
- Having an attachment placed on your earnings
- Coping with a charging order
- Being made bankrupt
What was once one amount of money could quickly increase to a lot more thanks to the extra fees and costs you’d incur.
Could you get a County Court Judgement?
Yes. When you don’t respond in time to a CCBC claim form, you could get a County Court Judgement registered on your credit history.
It will remain there for 6 years making it hard or impossible to get credit for that amount of time.
However, you could ask the court to remove the CCH if you pay the total amount within 30 days of getting it!
Is there any free debt advice in the UK?
Yes. Many charities in the UK provide free debt advice. I’ve listed some of them here:
You should always seek advice when you get a County Court Business Claim Form so you respond in the right way and on time.
How do you contact the County Court Business Centre?
You’ll find the contact details for the County Court Business Centre in the table below:
By post | St. Katharine’s House, 21-27 St. Katharine’s Street, Northampton, NN1 2LH |
By phone | 0300 123 1056 (County Court Business Centre (CCBC) 0300 123 1057 (Money Claim Online (MCOL) 0300 123 1059 (Traffic Enforcement Centre (TEC) 0300 123 1058 (Centralised Attachment of Earnings (CAPS) 03003035174 (for welsh-speakers) |
Via email | [email protected] (Fee paid applications) [email protected] (Centralised Attachment of Earnings (CAPS) [email protected] (Traffic Enforcement Centre (TEC) [email protected] (County Court Business Centre (CCBC) |
Online | https://www.find-court-tribunal.service.gov.uk/courts/county-court-business-centre-ccbc |
Lastly, what should you do when you get a County Court Business Centre claim form?
You should always respond to a County Court Business Centre claim form within 14 days. Otherwise, the matter escalates and gets a lot more expensive and stressful.
If you think a mistake has been made, you have the right to challenge the claim. You could even ask CCBC to prove the debt is yours!
The one thing you should never do is ignore a CCBC claim form. Plus, you should always seek professional advice before signing anything!
You could end up with a debt collection agency contacting you. In a worst-case scenario, bailiffs could visit you at home

“It will only get worse” 😩
It’s cliché to say, but with debt it’s true; the longer you leave it, the worse the problem gets.
There are straightforward and effective ways to deal with debt, but you have to know your options.
Fill out the short form to find out about the debt solutions that could reduce your monthly payments or even write off some of your debt.
Do you need more advice about debts?
Check out my other post on how to get out of debt which could help you get your finances back in order!
Thanks for reading this post. I hope the information helps you deal with a County Court Business Centre claim form so the experience is less stressful.