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How to beat debt collectors

Should I Pay my PRA Group UK Limited Debt? Know Your Rights

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Janine
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Janine Marsh

Financial Expert

My name’s Janine, and I’m a mum of two who’s always been passionate about trying to cut down spending costs. I am now sharing as much financial knowledge as I possibly can to help your money go that little bit further.

Learn more about Janine
· Jan 17th, 2024
Could you legally write off some debt? Answer below to get started.

Total amount of debt?

For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.

For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.

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PRA Group UK Ltd Debt

For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.

Receiving a letter from a debt collector can be worrying. It can make you feel unsure and a little bit scared. You might wonder what will happen next.

You’re not on your own. Every month, our website is visited by over 12,000 people who need advice about debt. 

In this article, I’m going to talk about:

  •  Who PRA Group UK Limited are, and why they might contact you.
  •  How to know if the debt is really yours.
  •  What to do if you can’t pay the full amount.
  •  If PRA Group UK Limited can take you to court.
  •  How to get in touch with PRA Group Debt Recovery.

We understand how hard it can be to deal with debt; some of us have been there too. Sometimes, it can feel like it’s taking over your life.

But remember, we are here to help you find a way to make things better. Let’s dive in!

Could you legally write off some debt?

There are several debt solutions in the UK, choosing the right one for you could write off some of your unaffordable debt, but the wrong one may be expensive and drawn out.

Answer below to get started.

How much debt do you have?

This isn’t a full fact find. MoneyNerd doesn’t give advice. We work with The Debt Advice Service who provide information about your options.

Why would PRA Group UK Limited contact you?

As mentioned, if you default on a loan or you owe money on a credit card and failed to pay, PRA could buy the loan from the provider. If this happens, the debt collection agency contacts you directly for payment.

Why is PRA Group on my credit file?

A record of a PRA Group debt on your credit file is registered when you haven’t settled a debt they hold. Maybe, you ignored PRA’s correspondence, or you didn’t attend a court hearing.

The result? A CCJ is registered on your credit history making it hard or impossible to get a loan, credit card or mortgage!

How a debt solution could help

Some debt solutions can:

  1. Stop nasty calls from creditors
  2. Freeze interest and charges
  3. Reduce your monthly

A few debt solutions can even result in writing off some of your debt.

Here’s an example:


Situation

Monthly income £2,504
Monthly expenses £2,345
Total debt £32,049

Monthly debt repayments

Before £587
After £158

£429 reduction in monthly payments

 

If you want to learn what debt solutions are available to you, click the button below to get started.

Get started

How do you know the debt is yours?

Ask PRA Group to prove the debt is yours by requesting a ‘prove it’ letter. This could be in the form of the credit agreement you entered into with the original provider. 

It’s a wise move because it not only gains you a little time, but it can also reassure you that the ‘debt’ is truly yours!

Can you ignore a debt letter from PRA Group?

No. It’s never a good move to ignore a letter about a debt from PRA Group for several reasons.

I’ve listed some here:

  • Maybe the debt is not yours and belongs to someone else
  • You paid off the debt
  • The debt is statute-barred and can’t be enforced

Moreover, when you ignore the correspondence, things can quickly escalate and suddenly you owe a lot more money.

Plus, you could end up with a CCJ on your credit history!

Thousands have already tackled their debt

Every day our partners, The Debt Advice Service, help people find out whether they can lower their repayments and finally tackle or write off some of their debt.

Natasha

I’d recommend this firm to anyone struggling with debt – my mind has been put to rest, all is getting sorted.

Get started

Reviews shown are for The Debt Advice Service.

What happens if I don’t pay PRA Group?

When you don’t pay PRA Group the amount you owe, the debt collection agency could take you to court. Things get messy if you continue to disregard correspondence or you refuse to attend court.

The amount you owe could increase thanks to court costs and fees!

» TAKE ACTION NOW: Fill out the short debt form

Will PRA Group Take You to Court?

Yes. You risk being taken to court by PRA Group if you do any of the following:

  • Ignore the correspondence PRA sends you
  • Refuse to pay the debt
  • Don’t agree to an offered repayment plan

You’d have to attend a court hearing and if you don’t, PRA Group could ask the judge to register a County Court Judgement (CCJ) against you!

Can PRA Group send bailiffs?

When you don’t respond to a County Court Judgement issued by the courts, you could end up with Enforcement Agents (bailiffs) contacting you. They could pay you a visit at home and have the power to seize your possessions!

The items are sold at auction to repay the debt owed or your earnings could get a lean on them amongst other things!

What regulations does PRA Group UK have to follow?

As a debt collection company, PRA Group UK Ltd is regulated and must follow the law. That said, not all do and if you’re not sure about your rights, a debt collector may use unethical tactics. This is an offence on their part!

So, what are the rules that PRA Group must follow? I’ve listed them here:

  • Allow you enough time to seek debt advice so you can realistically assess your options
  • Respect a request to only contact you at specific times and by specific means. To achieve this, write a letter to PRA detailing when and how you’d want to be contacted. Send the letter registered post!
  • Debt collectors can’t infer they are enforcement agents (bailiffs) which is a criminal offence!
  • Discuss your debt discreetly and politely with you
  • Use deceptive tactics to trick you into signing an agreement
  • Discuss your debt with other people. For example, with your family, friends, neighbours, employers etc which breaches your privacy

You have the right to file a complaint with PRA’s head office when a debt collector uses unethical tactics when contacting you. That said, you can escalate the complaint to the Financial Ombudsman if you don’t get a response or it’s unsatisfactory.

How do you contact PRA Group Debt Recovery?

If you need to contact PRA Group Debt Recovery about recent correspondence, you can do so in the following ways:

By telephone 0800 877 2772
By fax 0845 280 1776
Website address www.pragroup.co.uk 
Other names PRA uses Aktiv Kapital, Aktiv Kapital UK Ltd
Company address: 2 The Cross, Kilmarnock Scotland, KA1 1LR
Tel numbers PRA uses to call you 03300 663 689
02033 683 062
02033 683 174
08008 772 772
Could you legally write off some debt?

Answer below to get started.

How much debt do you have?

This isn’t a full fact find. MoneyNerd doesn’t give advice. We work with The Debt Advice Service who provide information about your options.

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The authors
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Author
My name’s Janine, and I’m a mum of two who’s always been passionate about trying to cut down spending costs. I am now sharing as much financial knowledge as I possibly can to help your money go that little bit further.