How to Spot IVA Companies to Avoid – Don’t Get Trapped

Facing debt can be tough. It can be even tougher when you’re not sure if you’re dealing with a good IVA company or not. But don’t worry, this article is here to help. 

Every month, over 12,000 people visit this website looking for advice on debt topics. You’re not alone in this, and we’re here to guide you.

In this article, we’ll cover:

•  Understanding what an IVA is and how it works
•  Recognising the benefits and drawbacks of an IVA
•  Ways to lower your repayments
•  Spotting IVA companies to steer clear of
•  Steps to take if you’re not happy with your IVA company

We know that dealing with debt can be scary; some of our team members have been in the same boat. That’s why we’re here to help you understand how to spot IVA companies to avoid and keep your financial future safe.

Let’s dive in!

How do you get an IVA?

To get an IVA you must contact a qualified Insolvency Practitioner. Only these people can make IVA proposals to your creditors on your behalf and officially set up an IVA. It’s not something you can do yourself by speaking with creditors directly. 

Your insolvency practitioner will come up with an IVA proposal to all your applicable creditors, such as unsecured lenders. The proposal is calculated based on your income and essential expenses, ensuring that you pay as much of your disposable income into the IVA each month as you possibly can. 

The IVA proposal is put in front of creditors at a creditor meeting, which these days takes place remotely. The creditors must vote on the IVA proposal and if 75% of creditors vote yes or if creditors that are owed 75% of the total debt vote yes, then the IVA becomes accepted. 

Note, all creditors are included in the IVA when it’s accepted, even the ones that may have voted against it. 

The IVA will then be set up and managed by the IVA insolvency practitioner for its lifetime, which is usually five or six years. These people work in debt management companies, also called IVA companies. 

You’ll pay initial and ongoing fees for their IVA services, but as mentioned earlier, these fees are deducted from IVA monthly payments rather than paid as an extra.

Which IVA company is best?

I don’t believe there is one IVA company that’s better than the rest. There are a handful of fantastic debt management companies with great company values and services to help debtors consider an IVA debt solution.

The best IVA company may be situational and based on preferences. It won’t always be based on price but this will be a main consideration for debtors. It’s worth doing your research to find the best IVA company for you and keep in mind the ways to spot the IVA companies to avoid at the same time. 

How to spot the IVA companies to avoid

Source: https://forums.moneysavingexpert.com/discussion/448657/which-iva-company 

There are several red flags you need to look for during your IVA company search, including:

#1: Big promises

Be sceptical but not totally dismissive of IVA companies making a bold claim. An example of a bold claim is “We can reduce your debt by 90%”. Even an IVA is unlikely to write off 90% of your debt considering you’ll be making repayments for five or six years. If you have any concerns about claims they’re making, ask them directly to back it up and see how they respond. 

#2: High IVA failure rates

If an IVA fails it could be the debtor’s fault but the IVA company may not be totally innocent in the events that caused the IVA to fail. Around 15% of IVAs fail so you should check to see how this figure compares with the IVA company you’re considering. They should tell you their failure rate but if they don’t this is a red flag in itself as they’re not being transparent.

#3: Poor reviews

IVA companies often receive scores of reviews, usually from people who have had success with the IVA company helping them out of debt. You should check third-party hosted reviews such as Trustpilot to see how they’re fairing. 

If they have a string of bad reviews, make sure you read them to see if the IVA company is really to blame. Some reviews can be unfair and emotionally charged. 

#4: Not offering free and good advice

Another red flag is when the IVA company charges a fee for their initial advice. The company should be providing free debt advice to assess your suitability for their services. They shouldn’t be charging unrealistic fees for this and most do offer it for free.

Another cause for concern whilst you receive advice is if the adviser doesn’t assess your situation against other debt solutions, such as a Debt Relief Order, Debt Management Plan or even bankruptcy. 

Sometimes, companies won’t consider alternatives because they don’t offer services in this area, and consequently, it’s not profitable for them to point you in these directions. But FCA rules state that financial service companies must always provide advice that is best for you!

#5: They rush or pressure you to make decisions

After you’ve received advice, the IVA company may follow up to see how you have considered the IVA as an option. This is entirely fine, but the IVA company mustn’t rush you or pressure you into any of their services. Doing so shows that they’re more interested in getting your money rather than doing what’s best for you.

How do you complain about an IVA company?

To complain about an IVA company you must first direct your complaint to the insolvency practitioner and then get a copy of your complaint. If matters aren’t resolved you can complain to the Insolvency Service. 

If you wish to complain about the advice you received, such as being misled or pressured, you can complain to the Financial Conduct Authority (FCA) instead. 

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What are the benefits of an IVA?

The main benefits of using an IVA are:

1. Your IVA repayments are tailored to what’s deemed affordable to you and can often be adjusted in line with changes to financial circumstances.

2. You’ll be able to keep your home, even if you later have to release some equity through a loan.

3. Ongoing IVA fees are taken from monthly repayments, so you don’t pay extra

4. Once the IVA ends any outstanding debt is written off, which could save you thousands of pounds.

What are the bad sides of an IVA?

The drawbacks of using an IVA are:

1. Creditors aren’t forced to agree to an IVA.

2. If the IVA fails you can be pursued and even made bankrupt.

3. You may have to release equity from your home through a loan and then pay interest on the secured loan.

4. An IVA damages your credit rating.

5. You will have to live under IVA restrictions, including restrictions on your day-to-day spending.

Should I get an IVA?

The best way to know if an IVA is right for you is to get free debt advice. You can get debt advice from IVA companies directly, but as these businesses are commercially motivated, you may choose to get free debt advice from a debt charity instead.

Step Change offers free and confidential debt advice, and they can even help you arrange many debt solutions for free. They cannot put you in touch with an IVA company that works for free, but they can refer you to their recommended IVA partners who can take over your case. 

As these companies have been recommended by Step Change, you’re likely to receive a safe and good service. But this doesn’t mean you should ignore other options as well.