Should I Pay CRS Debt Collectors (Credit Resource Solutions)?

Dealing with debt collectors can be scary. Getting a letter or a call from CRS Debt Collectors (Credit Resource Solutions) might make you worried. Don’t fret. Each month, over 12,000 people come to this site for help with their money worries.

In this article, you’ll find answers to things like:

• Who are CRS Debt Collectors and do you need to pay them?
• Can you make your repayments smaller?
• What should you do if CRS contacts you?
• What can CRS Debt Collectors legally do?
• How can you stop CRS from getting in touch with you?

We know that dealing with debt collectors can be hard as some of our team have had the same worries, so we know how to help you. Let’s get started and find out more about how to handle CRS Debt Collectors.

Do you have to pay CRS Debt Collectors?

You might not have to pay CRS Debt Collectors.

If you genuinely can’t afford your debt repayments then looking into whether you could have your written off might be just what you need. 

If you want to find out whether you qualify for having debt written off or payments lowered then fill out the short form below.

Who are CRS Debt Collectors?

CRS Debt Collectors are a Halifax-based business that claims to be fairer to the people they chase for outstanding debts. Their client base includes credit card providers, utility companies and mobile phone companies to name but three.

Are CRS Debt Collectors legit?

Yes. CRS Debt Collectors is a legit debt recovery business regulated by the Financial Conduct Authority (FCA). CRS is also a Credit Services Association (CSA) member.

Therefore, when CRS gets in touch with you, they must follow the CSA Code of Practice which is not always the case!

Why would CRS Debt Collectors contact you?

CRS Debt Collectors chase people for money they owe to their clients. In short, if you’ve got an outstanding utility debt or mobile phone bill, CRS is given your details by the providers!

Take a look at what happened to one poor person:

Source: Moneysavingexpert

First, CRS sends out letters and texts. They could also phone you. Often the communication is quite threatening especially when you don’t pay as quickly as CRS would like. You may get a letter threatening legal action which could get you panicking.

However, CRS can’t do anything unless they can ‘prove’ the debt is yours!

Can you lower your repayments?

If you’re struggling to pay back your debt, then you might qualify for a debt solution.

Some solutions lower your monthly payments while others write off a portion of your debt. 

To find out whether they could work in your situation, hit the button below.

Get Started

What should you do when CRS contacts you?

You should ask CRS Debt Collectors to prove the debt is yours before you admit, sign, or fork out any money to them. You have the right to make this request and CRS must respect it!

Do not accept verbal confirmation that the debt is yours. It’s not good enough for CRS to simply say, ‘we know the debt is yours’! Debt collection agencies must provide written, authenticated proof that you owe the money.

If CRS can’t ‘prove’ the debt is yours, they can’t make you pay!

You could report CRS to the Financial Ombudsman Services (FOS) if CRS continues to harass you!

What can CRS Debt Collectors legally do?

CRS like all regulated debt collection agencies must follow the law and the Code of Practice when recovering debts.

Not all do!

So, it’s important to know your rights and what CRS can and cannot do when they contact you.

For example, CRS can legally:

• Get in touch with you and visit your home
• Ask you to pay them directly
• Discuss an alleged debt with you fairly, discreetly and politely

In short, debt collectors must act fairly, consider your personal circumstances and offer you a fair and affordable repayment plan. They must also allow you enough time to get advice from a debt professional if needed.

Debt collectors cannot legally do any of the following:

• Coerce you into taking out another loan to repay a debt
• Discuss an alleged debt with your family, friends, employer or neighbours that breaches privacy laws
• Clamp your vehicle
• Seize your possessions
• Force entry into your home
• Contact you at your place of work
• Pretend they are enforcement officers (bailiffs) which is a criminal offence
• Use documents that seem to be court-issued when they are not
• Use legal jargon to confuse you

You should file a complaint with CRS head office if a representative from CRS threatens, harasses you or does any of the above.

Then lodge a complaint with the Financial Ombudsman!

Is the debt statute-barred?

Don’t sign, admit or pay anything to CRS until you know the debt is yours and that it’s not statute-barred. You can’t be made to pay a debt that’s at least 6 years old. Nor can you get a CCJ if you don’t pay.

But there are criteria to meet for a debt to be statute barred which are:

• There’s no existing CCJ relating to the debt
• You haven’t paid anything towards clearing the debt in the last six years
• You never admitted liability in the last six years

Can you stop CRS Debt Collectors from contacting you?

No. CRS Debt Collectors have the right to contact you over an alleged debt. But you can dictate the terms of how and when they do!

So, if you prefer to deal with the matter in writing only, you can write a letter to CRS asking them to respect your wishes. If they choose to ignore your request, it could be seen as CRS harassing you!

It’s against the law for debt collectors to harass you over an alleged debt!

What happens if you keep ignoring debt?

CRS Debt Collectors could advise the original creditor to sue you in a small claims court if you ignore them. You could end up with a CCJ on your credit history if the original creditor follows through on the threat of legal action!

Should you pay CRS Debt Collectors straight away?

No. You don’t have to pay CRS Debt Collectors straight away. But don’t ignore things either. Instead, seek free impartial advice from a debt charity and ask CRS to ‘prove’ the debt is yours.

You should only admit, sign or pay anything to CRS once they’ve proved you owe the money. Then, you should try to negotiate an affordable repayment plan with CRS!

How do you contact CRS Debt Collectors?

I’ve listed CRS Debt Collectors’ contact details here:

What debt help is there?

You could contact any of the debt charities if you feel you need help and advice about a CRS debt. I’ve listed three of the major debt charities that provide free, impartial debt advice here:

• StepChange
• Citizens Advice
• National Debtline

“It will only get worse” 😩

It’s cliché to say, but with debt it’s true; the longer you leave it, the worse the problem gets. 

There are straightforward and effective ways to deal with debt, but you have to know your options. 

Fill out the short form to find out about the debt solutions that could reduce your monthly payments or even write off some of your debt.

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Lastly, should I pay CRS Debt Collectors (Credit Resource Solutions)

Whether you pay CRS Debt Collectors (Credit Resource Solutions) or not depends on several things. First, is the debt really yours? Second, is the debt statute-barred?

If CRS can’t prove the debt is yours, they can’t make you pay. Moreover, if it’s statute barred, you may not have to pay either!

That said, try to negotiate a reasonable repayment schedule if CRS Debt Collectors proves you owe the money. CRS must allow you the time to assess your situation and seek debt advice before you admit, sign or fork any money over to them!

Thanks for reading my post. I hope the information helps answer the question, should I pay CRS Debt Collectors (Credit Resource Solutions) or not?