This isn’t a full fact find, Thrifty Family doesn’t give advice. We work with The Debt Advice Service who provides information about your options.
For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.
My name’s Janine, and I’m a mum of two who’s always been passionate about trying to cut down spending costs. I am now sharing as much financial knowledge as I possibly can to help your money go that little bit further.
For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.
Feeling uneasy about a letter from Asset Link Capital? You might be wondering what to do next. Rest easy, you’re not alone. Every month, I offer guidance to over 12,000 visitors on debt matters.
In this friendly guide, we’ll explain:
Who Asset Link Capital is and why they might contact you.
Whether Asset Link Capital is a regulated debt collection agency.
How to handle repayments and possibly make them smaller.
What can happen if a debt is very old.
If you should pay, ignore or challenge Asset Link Capital.
Dealing with debt can be a tough job. I understand your worry as I’ve been in your shoes and have faced similar situations. With this knowledge, I can guide you through your journey. Let’s get started and learn the steps to take when Asset Link Capital contacts you.
Do you have to pay Asset Link Capital?
You might not have to pay Asset Link Capital.
If you genuinely can’t afford your debt repayments then looking into whether you could have your written off might be just what you need.
If you want to find out whether you qualify for having debt written off or payments lowered then fill out the short form below.
This isn’t a full fact find, Thrifty Family doesn’t give advice. We work with The Debt Advice Service who provides information about your options.
Who is Asset Link Capital?
Asset Link Capital Debt Collection is a London-based debt recovery company. They are known to buy ‘bad’ debts in bulk for a fraction of their value!
The company is made up of several businesses which include:
Asset Link Capital (No. 1) Ltd
Asset Link Capital (No.5) Ltd
To add to the confusion when you get a letter from Asset Link, the company is also part of Link Financial Outsourcing Limited. This part of the business operates throughout Europe.
Is Link Capital one of the regulated debt collection agencies?
Yes. Like other debt recovery companies in the UK, Link Capital is authorised and strictly regulated by the Financial Conduct Authority (FCA).
In short, the debt recovery company must follow the law when they contact you about money owed. And if they don’t, the debt collectors could be acting unlawfully!
Can you lower your repayments?
If you’re struggling to pay back your debt, then you might qualify for a debt solution. Some solutions lower your monthly payments while others write off a portion of your debt.
To find out whether they could work in your situation, hit the button below.
Chances are you owe money to a company and maybe Asset Link purchased the debt! Or they could be acting on behalf of a creditor you owe money to.
If you defaulted on any payments and you ignored the creditor, they could pass your details on to Asset Link Capital. In this instance, they are acting as recovery agents for the original creditor.
However, as previously mentioned, Asset Link buys debts in bulk, so they could be chasing you for payment. If so, you’d have to deal with the debt recovery company and not the original creditor!
Take a look at what happened to one poor person when Asset Link contacted them:
Link Financial Outsourcing is part of Asset Link Capital Debt Collection. They operate in Europe and have offices throughout nine countries. The company provides outsourced loan management services to investors, credit providers and financial institutions.
Who uses Asset Link Capital debt recovery services?
Asset Link Capital’s client list includes many leading credit providers. They serve the following companies amongst others:
Shawbrook Bank
Barclaycard
Capital One
GE Capital Woodchester
First National
Co-operative Bank
That said, Barclaycard is one of Asset Link’s biggest customers so if you defaulted on a loan or credit card from them, Asset Link could chase you for payment.
Should you pay asset link capital?
You should only pay Asset Link Capital when you’re sure the debt is yours and that it’s not too old to enforce!
The first thing is to check how old it is. For instance, if it’s at least six years old and meets specific criteria, it may be statute barred!
You may not have to pay Asset Link Capital if it’s proven statute barred!
The next thing to check is whether it’s yours! Go through all the details in the letter from Asset Link very carefully.
Then write to the debt recovery agency asking them to prove you owe the money. In short, send a letter registered post asking Asset Link to ‘prove’ it.
It means, Asset Link can’t take you to court and you won’t get a County Court Judgement either!
What is a statute barred debt?
As mentioned, a statute barred debt must be:
At least six years old
No contact was made with the creditor in the last six years
No payment was made in the last six years
There’s no County Court Judgement (CCJ)
So, you may not have to pay if any of the above applies. Moreover, Asset Link can’t take you to court.
However, although the debt is too old to enforce, it doesn’t just vanish. It remains on your credit report which could make it harder to borrow, get a loan or a mortgage.
Should you ask Asset Link to prove the debt?
Yes. Absolutely. Even if you know you owe the money. It buys you a little time and it means the debt recovery company can’t escalate things!
Make sure you send the ‘prove it’ letter to Asset Link by registered mail so you know they receive it. You should get a response from them in a matter of weeks.
Asset Link must provide solid proof. Don’t just take their word for it. The evidence should be either a signed Credit Agreement or another contract you signed.
Also, any copies of agreements must be authenticated by the original creditor or someone who is authorised to authenticate them. A debt collector can’t authenticate a copy of an original credit or another sort of agreement!
What if Asset Link can’t prove the debt?
When a debt recovery company can’t prove a debt, they can’t force you to pay. They would have a hard time in court if they can’t show evidence to the judge that you owe the money!
In short, if Asset Link can’t produce an authenticated copy of an agreement you signed, they don’t have a case against you.
Should you ignore Asset Link debt collection?
No. Ignoring Asset Link when they contact you over an alleged debt is never a good idea. There are many positive and negative reasons why binning a letter about a debt is not the best move.
First, on the positive side of things, you could be missing out on:
Discovering the debt is statute barred and therefore, too old to enforce
Establishing the debt is not yours and that Asset Link is chasing the wrong person
Having some of the debt wiped off making it easier for you to settle
Second, on the negative side you could face:
Court proceedings
Getting a County Court Judgement registered on your credit report
Dealing with enforcement agents (bailiffs appointed by the court)
Coping with an attachment on your bank account or earnings
In short, ignoring a letter about a debt could have serious consequences. Plus, you could end up with a CCJ on your credit report about a debt that’s not even yours!
What can debt collectors do?
Debt collection agencies like Asset Link must follow the law and the Code of Practice when they contact you. There are things they can do and there are unlawful things.
A debt collection company can:
Contact you over an alleged debt. They can phone you, text you, email you and they can lawfully visit you at your home
Discuss the alleged debt with you politely, showing empathy and understanding taking into consideration you specific circumstances
Ask you to settle the amount owed on the debt to them directly
Debt collectors cannot do or say specific things when they contact you about an alleged debt.
A debt recovery company cannot do the following:
Pretend they have the same powers as court-appointed enforcement officers (bailiffs)
Show you papers/documents that seem to be from the courts
Force their way into your property
Seize your possessions or clamp your vehicle
Talk to your neighbours, a family member, and friends or employer about an alleged debt
Visit you at your place of work
Urge you to borrow more money to pay off an alleged debt
Harass you with constant phone calls
Threaten you
It would be unlawful if a debt recovery company did any of the above and you could report them to the Financial Ombudsman Services (FOS).
Can you complain about Asset Link?
Yes. You have the right to file a complaint against Asset Link when the debt recovery company acts unlawfully, threatens or harasses you with constant calls.
First, send your initial complaint to their head office and allow them to make things right.
You should file a formal complaint with the Financial Ombudsman Service if you feel they are still not treating you lawfully or their actions go against the Code of Practice.
Can you stop Asset Link Capital from contacting you?
No. Debt collection agencies are within the law to contact you about an alleged debt.
They have the right to get in touch in the following ways:
By phone/text
Via email
By sending a letter about a debt
In-person
That said, you have the right to tell Asset Link how and when to contact you. It’s always a good idea to write to a debt collection agency as soon as you can. Send the letter by registered post and ask them to only contact you in writing.
It means you have a record of everything both your letters to them and their written responses!
How do you contact Asset Link Capital Debt Collection?
Address:
For loans with Shawbrook Bank (original creditor) Asset Link Capital (No. 7), PO Box 255, Caerphilly CF83 9FF T: 03330 150285 E: [email protected]
For loans with Esme Loans (original creditor) Asset Link Capital (No. 7), PO Box 255, Caerphilly CF83 9FF T: 02920 858789 E: [email protected]
For loans with New Day (original creditor) Asset Link Capital (No. 7), PO Box 255, Caerphilly CF83 9FF T: 02920 858788 E: [email protected]
Asset Link Capital (No. 9), PO Box 255, Caerphilly CF83 9FF T: 02920 858786 E: [email protected]
If you’re struggling with your finances and you’re not able to keep up with bills, you’re not alone. More people are experiencing financial hardship than ever before.
You should contact one of the charities that provide free debt advice rather than ignoring the problem when Asset Link contacts you.
I’ve listed some of the leading UK debt charities below:
Lastly, should you pay or ignore Asset Link Capital Collection?
You shouldn’t ignore a letter you receive from Asset Link Capital Collection even when you know the debt isn’t yours!
Binning the letter won’t stop a debt recovery company from chasing you when you owe asset link capital money.Moreover, if the debt isn’t yours or it’s too old to enforce, you could still get a CCJ on your credit file.
It’s far wiser to write to the debt recovery company asking them to prove you owe the money. It buys you a little time and prevents Asset Link from escalating things if the debt is yours.
Moreover, when money owed can’t be proven or it’s too old to enforce, you can’t be forced to pay! Only settle a debt that’s proven to be yours and seek advice before agreeing to pay anything to Asset Link Capital.
Thanks for reading this post. I hope I’ve answered the question: should I pay or ignore Asset Link Capital Debt Collection or not?
My name’s Janine, and I’m a mum of two who’s always been passionate about trying to cut down spending costs. I am now sharing as much financial knowledge as I possibly can to help your money go that little bit further.
How to Beat Asset Link Financial 