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How to appeal a ticket
How to appeal a parking ticket

Pay or Appeal Sainsbury’s Parking Fine? Know Your Rights

Janine Marsh Thrifty Family
Janine Marsh Thrifty Family

Janine Marsh

Financial Expert

Janine is a financial expert who supports individuals with debt management, cost-saving resources, and navigating parking tickets.

Learn more about Janine
· Mar 9th, 2024
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Sainsbury’s Parking Fine

Have you received a parking ticket from Sainsbury’s and are unsure of your next steps? Rest assured, you’re not the only one. Each month, this site is visited by over 32,000 people who need help with tickets and fines. 

This easy-to-follow guide will answer your questions about:

  •  How to avoid paying Sainsbury’s parking tickets
  •  Who issues these fines, and if you must pay for parking at Sainsbury’s
  •  The rules about how long you can stay in a Sainsbury’s car park
  •  Possible ways to challenge your ticket
  •  What happens when you ignore a Sainsbury’s parking fine

We know that getting a parking fine can be worrying — you may be concerned about the cost, the impact on your credit score if you don’t pay, or even possible legal action.

We understand your situation, and we’re here to help you make an informed decision about your Sainsbury’s parking fine.

Do You Have to Pay?

In some circumstances, you might have a legitimate reason not to pay your fine.

It’s a bit sneaky, but the last time I needed legal advice, I paid £5 for a trial to chat with an online solicitor called JustAnswer.

Not only did I save £50 on solicitor feeds, I also won my case and didn’t have to pay my £271 fine.

Chat below to get started with JustAnswer

In partnership with Just Answer.

Who issues Sainsbury’s parking fines?

Horizon issues parking fines on behalf of Sainsbury’s because the operator manages the supermarkets’ car parks. So, when Horizon catches you doing something wrong, the operator either places a parking charge on your vehicle or sends it through the post.

Accredited car park management companies have the right to access the DVLA database to get details of the registered keeper. So, if you’re the registered keeper, you get the parking charge in the mail.

Pay or appeal a Sainsbury’s parking fine?

Whether you pay or appeal a Sainsbury’s parking fine depends on whether you have good cause to dispute the charge. You’ll need to file your appeal with Horizon rather than Sainsbury’s as the operator manages the car parks.

All motorists have the right to challenge parking charge notices which are not legally enforceable. A parking ticket on private land is an invoice, not a fine; it falls under contractual law.

I hope the information in my post helps you decide whether to pay or appeal Sainsbury’s parking fines. Knowing your rights about parking tickets on private land is half the battle!

Successful Appeal Case Study


Initial Fine £100
Additional Fees £171
Total Fine £271

The Appeal Process

Scott used JustAnswer, online legal service to enhance his appeal. The trial of this cost him just £5.

Total Fine £271
Cost of legal advice £5

JustAnswer helped Scott craft the best appeal possible and he was able to win his case.

Scott’s fine was cancelled and he only paid £5 for the legal help.

Get started

In partnership with Just Answer.

Appealing your Sainsbury’s Parking fine

You can’t file an appeal against a parking charge with Sainsbury’s. You can complain to a manager, but an appeal must be sent to the issuer which is Horizon. Plus you must follow the correct process when you file your appeal.

What’s the appeals process for a Sainsbury’s parking fine?

As mentioned, you must file your Sainsbury’s parking fine appeal with Horizon. I’ve listed how to do this below.

Horizon appeals process Yes/No Details
By phone No  
Email No  
Online Yes https://horizonparking.co.uk/appeal-a-parking-charge-notice/

You must provide the following details when appealing a Sainsbury’s parking fine with Horizon:

  • Vehicle registration number (VRN)Parking Charge Notice reference number
  • Reason why you think the parking fine should be cancelled

Horizon will assess your appeal and should respond with an answer within 35 days. Moreover, the operator must place the ‘case’ on hold until a decision is made.

How long do you have to appeal a Sainsbury’s parking fine?

You have 28 days to appeal a Sainsbury’s parking fine with Horizon. However, when you file an appeal within two weeks and the operator doesn’t accept it, you could still pay the discounted fine!

What happens when an appeal is rejected?

The operator sends you a rejection letter when your appeal is unsuccessful. The letter must contain information on what you could do next. For example, you could pay the fine and move on with your life.

Or you could escalate your appeal to an independent appeals service. Horizon is recognised as an accredited private operator by the British Parking Association (BPA). Therefore, you’ll escalate your appeal to the Parking on Private Land Appeals service (POPLA).

The service is free of charge and it also means the operator must keep things on ‘hold’ while POPLA assesses your appeal!

Getting the support of a Solicitor can take a huge weight off your mind.

Get started

Reviews shown are for JustAnswer.

How to avoid paying Sainsbury’s parking tickets

If you want to avoid paying a Sainsbury’s parking ticket then you’ll need an airtight appeal.

The best way to perfect your appeal is getting a little advice from a Solicitor. I’d 100% recommend spending a fiver to get a trial of JustAnswer.

You can explain your situation in their chat and they’ll connect you with a Solicitor who can advise you and give you the best chance to win your appeal.

Click here to get the trial offer with JustAnswer.

Do you have to pay for Sainsbury’s car parks?

Yes and no. You don’t have to pay when you park for under 2 hours in most Sainsbury’s car parks. Although some sites let you park for longer. It’s always worth checking before leaving a vehicle for longer than sixty minutes just to be sure.

Otherwise, you could end up with a parking charge notice from the operator!

How long can you stay in a Sainsbury’s car park?

You can park for free for 2 hours in most Sainsbury’s car parks. Although this can differ from site to site depending on location. You can validate the voucher online 24 hours after you park or at the check-out in-store.

» TAKE ACTION NOW: Get legal support from JustAnswer

Is there CCTV in Sainsbury’s car park?

Yes. There is CCTV in many Sainsbury’s car parks. Moreover, the operator also uses ANPR which often gets things wrong. I’ve included a case study of such an event here – but there are many more incidents where the technology gets it wrong.

appeal Sainsbury parking fine

Source: https://www.countypress.co.uk/news/18667998.shoppers-challenge-parking-fines-isle-wights-sainsburys-visit/

What happens when you ignore a Sainsbury’s parking fine?

The issuer chases you for payment when you ignore a parking fine on private land. You’ll get payment reminders and demands from the operator when you ignore a Sainsbury’s parking fine. When you don’t respond, several things could happen, which I’ve detailed below:

  • The operator asks a debt collector to chase you for the outstanding
  • The operator sends you a Letter Before Claim which is a threat of court action

The Letter Before Claim could just be a tactic to get a response from you and therefore, get you to pay. But it could be a genuine intention too. That said, operators should not send empty threats when they’ve got no intention of following through!

Hire a Parking Solicitor for less than a coffee.

If you’re thinking about appealing your parking ticket then getting some professional advice is a good idea.

Getting the support of a Solicitor can make your appeal much more likely to win.

For a £5 trial, Solicitors from JustAnswer can look at your case and help you create an airtight appeal.


Get started

In partnership with Just Answer.

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The authors
Janine Marsh Thrifty Family
Janine is a financial expert who supports individuals with debt management, cost-saving resources, and navigating parking tickets.