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How to appeal a ticket
How to appeal a parking ticket

Parking Eye Appeal – Can You Win or Should You Pay?

Janine Marsh Thrifty Family
Janine Marsh Thrifty Family

Janine Marsh

Financial Expert

Janine is a financial expert who supports individuals with debt management, cost-saving resources, and navigating parking tickets.

Learn more about Janine
· Mar 2nd, 2024
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Parking Eye Appeal

Have you received a Parking Eye ticket and are unsure of what to do next? It can feel very worrying. Each month, over 32,000 people visit this site for guidance on tickets and fines. In this article, we’ll help you understand:

  • Who Parking Eye is.
  • Why you might get a Parking Eye fine.
  • How much a Parking Eye fine could cost you.
  • How to appeal your ticket.
  • What happens if your appeal is rejected or upheld.

We understand your worries about paying a fine that might not be fair. We also know that the appeal process can seem hard. But with the right information, you can make a good choice about whether to appeal your ticket. Remember, you’re not alone, and we’re here to help you every step of the way.

Let’s get started!

Do You Have to Pay?

In some circumstances, you might have a legitimate reason not to pay your fine.

It’s a bit sneaky, but the last time I needed legal advice, I paid £5 for a trial to chat with an online solicitor called JustAnswer.

Not only did I save £50 on solicitor feeds, I also won my case and didn’t have to pay my £271 fine.

Chat below to get started with JustAnswer

In partnership with Just Answer.

How much does a Parking Eye fine set you back?

Parking Eye can charge you up to £100 when you break the T&Cs for using one of the car parks the operator manages. There was a lower cap on the amount private operators could charge. But the government has put things on hold until 2023.

That said, private operators must offer you a 40% discount when you pay a parking charge within two weeks. So it’s an incentive to get you to pay, and if you know the fine is correct, it’s worth considering.

However, when you feel the parking charge is unjust, you can appeal it!

Do I legally have to pay parking eye fines?

No. A Parking Eye fine is not legally enforceable straight away. But the operator can chase you through a small claims court and win. In this case, the court orders you to pay the fine when a parking charge becomes enforceable.

How to avoid paying Parking Eye parking tickets

If you want to avoid paying a Parking Eye parking ticket then you’ll need an airtight appeal.

The best way to perfect your appeal is getting a little advice from a Solicitor. I’d 100% recommend spending a fiver to get a trial of JustAnswer.

You can explain your situation in their chat and they’ll connect you with a Solicitor who can advise you and give you the best chance to win your appeal.

Click here to get the trial offer with JustAnswer.

Successful Appeal Case Study


Initial Fine £100
Additional Fees £171
Total Fine £271

The Appeal Process

Scott used JustAnswer, online legal service to enhance his appeal. The trial of this cost him just £5.

Total Fine £271
Cost of legal advice £5

JustAnswer helped Scott craft the best appeal possible and he was able to win his case.

Scott’s fine was cancelled and he only paid £5 for the legal help.

Get started

In partnership with Just Answer.

Is it worth making a Parking Eye appeal?

Yes. You can appeal when you believe a Parking Eye fine was not served correctly, or you feel the fine is just wrong. But you must follow the Parking Eye appeals process.

You have 28 days to appeal against a parking charge notice. But, in your place, I’d file the appeal earlier. The reason? Because when you appeal a charge within two weeks, you get to pay a reduced fine if it’s rejected!

Also, you’ll need to appeal in writing and provide the following:

  • Parking charge number
  • Vehicle registration number
  • The reason why you think the parking charge should be cancelled

You should hear back from Parking Eye with their reply within a few weeks. So, you’ll either get a letter of acceptance and the parking charge gets cancelled. Or the operator sends you a rejection letter!

What excuses are there to appeal a Parking Eye fine?

I’ve listed some excuses used to appeal a Parking Eye fine which the operator should consider:

  • You weren’t allowed a grace period before the parking charge was issued
  • You failed to get back to your vehicle due to a medical emergency
  • You followed Parking Eye rules, parked correctly and paid the right fee
  • You were waiting for a recovery truck because you’d broken down
  • The parking charge was incorrectly served
  • You got the fine in the post, but there were no signs indicating ANPR was in operation
  • The parking charge came in the mail over two weeks after you used the car park

Whatever you do, don’t pay a Parking Eye fine when you think you might want to appeal the charge. You can’t do both, and once you’ve paid, you’ve effectively admitted liability.

Getting the support of a Solicitor can take a huge weight off your mind.

Get started

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What happens when Parking Eye rejects your appeal?

If Parking Eye rejects your appeal, they must tell you what to do next. For example, the rejection letter should explain how to pay the fine and when it must be paid. At this stage, you’ll have to pay the full amount.

The letter must also contain information on how to take your appeal to the Parking on Private Lands Appeals (POPLA). In short, the operator must explain you have the right to escalate your appeal to an independent appeals service.

What happens if POPLA rejects your appeal?

You’ll have to pay the parking charge if POPLA rejects your appeal and sides with Parking Eye. Moreover, their decision is final, and you’d have to accept things. However, you’d get another 28 days to pay the fine, which means you’ve gained a little more time.

The downside is that you’ll have to pay the full parking charge because you’ll have missed out on paying the discounted amount.

What happens if POPLA upholds your appeal?

Parking Eye has to cancel the parking charge against you when POPLA upholds your appeal. It may have been a fight to get there, but there’s always a tiny chance of winning an appeal against a Parking Eye fine.

Moreover, you gain time, and when an appeals process is in progress, the operator has to keep everything on hold!

Just make sure you have enough evidence to support your reason for having a parking charge cancelled! Without evidence, the operator won’t even consider your appeal, although it could still gain you a little time to pay

I hope the information I’ve provided in my post helps you decide whether it’s worth appealing a Parking Eye fine!

Hire a Parking Solicitor for less than a coffee.

If you’re thinking about appealing your parking ticket then getting some professional advice is a good idea.

Getting the support of a Solicitor can make your appeal much more likely to win.

For a £5 trial, Solicitors from JustAnswer can look at your case and help you create an airtight appeal.


Get started

In partnership with Just Answer.

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The authors
Janine Marsh Thrifty Family
Janine is a financial expert who supports individuals with debt management, cost-saving resources, and navigating parking tickets.