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How to appeal a ticket
How to appeal a parking ticket

Pay or Appeal One Parking Solution? Know Your Rights

Janine Marsh Thrifty Family
Janine Marsh Thrifty Family

Janine Marsh

Financial Expert

Janine is a financial expert who supports individuals with debt management, cost-saving resources, and navigating parking tickets.

Learn more about Janine
· Jun 10th, 2024
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one parking solution appeal

Have you received a fine from One Parking Solution? There’s no need to panic. Each month, I offer guidance to more than 32,000 people who are seeking advice on tickets and fines. In this article, we’ll explore:

  • What One Parking Solution is and why you might get a fine from them.
  • The cost of a One Parking Solution fine and if it’s the same as a penalty charge notice.
  • How to avoid paying these parking tickets.
  • The steps to take if you want to challenge your ticket.
  • What happens after you appeal a fine.

We know that it can be worrying to get a parking fine, especially if you’re not sure it’s fair. We also understand the need for clear and easy-to-follow advice to help make the best choice, which is why we’re here to help guide you through this process and answer your questions. Let’s dive in and learn more about your rights and options with One Parking Solution fines.

Do You Have to Pay?

In some circumstances, you might have a legitimate reason not to pay your fine.

It’s a bit sneaky, but the last time I needed legal advice, I paid £5 for a trial to chat with an online solicitor called JustAnswer.

Not only did I save £50 on solicitor feeds, I also won my case and didn’t have to pay my £271 fine.

Chat below to get started with JustAnswer

In partnership with Just Answer.

Why would you get a One Parking Solutions fine?

One Parking Solution could issue you with a parking charge because you failed to follow their T&Cs. When you use a site managed by the operator, you’re supposed to familiarise yourself with their rules.

These rules must be clearly stated on signposts at a car park’s entrance. Not inside the car park, but at the entrance so you can choose whether to park there or not!

I’ve listed some of the most common reasons why you’d get a parking charge from One Parking Solution here:

  • A failure to pay to park or display a ticket correctly
  • Not parking correctly for example, over two bays, or in a bay reserved for the disabled, or families with children

You could find the parking charge stuck to your windscreen. But if there’s ANPR in operation, the fine could arrive in the post! Accredited car park management companies can get your details from the DVLA if you’re the registered keeper.

Can you appeal a One Parking Solution PCN?

Yes. You’ve got the right to appeal a One Parking Solution PCN. But you must appeal the charge within 28 days or you lose the right to dispute it. That said, it’s best to file your appeal earlier.

To clarify, when you appeal against a parking charge within two weeks (14 days) and the operator doesn’t accept it, you get to pay the discounted fine.

You must provide the following when you appeal the charge:

  • Your vehicle registration number (VRN)
  • The parking charge reference number
  • The reason you think the fine should be cancelled

When you appeal against a parking charge, the operator must place everything on hold. So, they can’t chase you for payment until they decide whether to accept or reject your appeal.

» TAKE ACTION NOW: Get legal support from JustAnswer

How much would a One Parking Solution fine cost you?

One Parking Solution could charge you up to £100 for a parking infringement in one of their car parks! That said, when you pay the fine within 14 days, the operator must offer you a discounted rate.

In short, One Parking Solution should charge you 40% less than the original parking charge.

The government plans to place a cap on how much a private operator can charge you. But the cap won’t come into effect until 2023!

Successful Appeal Case Study


Initial Fine £100
Additional Fees £171
Total Fine £271

The Appeal Process

Scott used JustAnswer, online legal service to enhance his appeal. The trial of this cost him just £5.

Total Fine £271
Cost of legal advice £5

JustAnswer helped Scott craft the best appeal possible and he was able to win his case.

Scott’s fine was cancelled and he only paid £5 for the legal help.

Get started

In partnership with Just Answer.

Do you have to pay One Parking Solution?

If One Parking Solution is justified in issuing you with a parking fine and the operator serves the fine correctly, you should pay the parking charge. Moreover, if you pay within two weeks, you’d get to pay the discounted fine. This is 40% less than the original amount!

But only pay the parking charge when you’re satisfied that:

  • You deserve the parking charge
  • The operator issued the fine according to the BPA’s code of practice
  • You were given a grace period before the fine was issued
  • You parked correctly and paid the right fee but still got a parking charge
  • You were not the registered keeper when the parking charge was issued
  • The parking charge arrived in the post within the 14-day deadline

What happens after you appeal a One Parking Solution fine?

The operator should respond within 56 days of receiving your appeal with a decision. The parking charge is cancelled if One Parking Solution accepts your appeal.

But if the operator rejects your appeal, you’ll get a letter of rejection explaining what to do next! You’ll have two choices which are to:

The operator must provide information on the deadline to pay a fine once your appeal is rejected. Plus, One Parking Solution must explain how to escalate your appeal to POPLA which is a free service.

Moreover, the operator must keep things on hold until POPLA makes a decision. So, you gain time by escalating your appeal. But make sure you have enough proof to back up your appeal!

POPLA’s decision is final so if they accept your appeal, the operator must cancel the parking charge. But if the appeals service sides with One Parking Solution, you’ll have to pay the parking charge!

Getting the support of a Solicitor can take a huge weight off your mind.

Get started

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Should you ignore a One Parking Solution fine?

No. Don’t ignore a fine on private land because it could land you in hot water. You could end up with a County Court Judgement (CCJ) registered on your credit file.

I’ve included an example of someone who ignored a One Parking Solution fine here.

appeal One Parking Solution

Ignoring a parking charge notice and not paying the fine could result in enforcement agents (bailiffs) visiting your home!

How do you contact One Parking Solution?

I’ve listed ways to contact One Parking Solution here.

Online contact form: https://oneparkingsolution.co.uk/contact/ 
General enquiries: tel://+443300430240 
Appeals: https://oneparkingsolution.co.uk/appeal-new/ 
Payments: https://oneparkingsolution.co.uk/payments/ 
Address: 95 Arundel Road, Worthing, BN13 3EU 

Hire a Parking Solicitor for less than a coffee.

If you’re thinking about appealing your parking ticket then getting some professional advice is a good idea.

Getting the support of a Solicitor can make your appeal much more likely to win.

For a £5 trial, Solicitors from JustAnswer can look at your case and help you create an airtight appeal.


Get started

In partnership with Just Answer.

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The authors
Janine Marsh Thrifty Family
Janine is a financial expert who supports individuals with debt management, cost-saving resources, and navigating parking tickets.