How to Close Your Very Account – Hassle Free Guide


Can you write off any of your debt?

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How much debt do you have?

This isn’t a full fact find, Thrifty Family doesn’t give advice. We work with The Debt Advice Service who provides information about your options. 

For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.

How to get out of debt
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By
Janine Marsh
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Janine Marsh

Financial Expert

My name’s Janine, and I’m a mum of two who’s always been passionate about trying to cut down spending costs. I am now sharing as much financial knowledge as I possibly can to help your money go that little bit further.

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- Financial Expert
Updated 07 December 2023
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close your very account

For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.

Do you want to shut down your Very account? You’ve come to the right place. Every month, more than 12,000 people visit this site for advice on topics related to debt.

This guide is here to help you close your Very account with no trouble at all. We’ll talk about:

  •  Who Very.co.uk is and why it’s so popular.
  •  The different ways to pay at Very.co.uk.
  •  The reasons you might want to close your Very account.
  •  How to cancel a Very Direct Debit.
  •  The good and bad points of closing a Very.co.uk account.

We understand that you might be worried about paying a debt or what might happen if you can’t pay; some of us have been there too.

But don’t worry; we’re here to help you understand your options. Let’s get started!

Who is Very.co.uk?

Very is an online retailer that offers attractive and tempting payment options to shoppers. The business was founded in 2003 and was originally called Shop Direct.

However, the company merged with Great Universal Stores and Littlewoods before rebranding the business as Very.co.uk and Littlewoods.com in 2015.

Then in 2002, the company was rebranded again under The Very Group in 2020. Their headquarters are based in Liverpool. 

Very.co.uk has enjoyed incredible success with more people opening accounts with the company. Their profits reached a record high in 2021!

Do you have to pay?

There are ways to have debt written off in the UK.

If you genuinely can’t afford your debt repayments then looking into whether you could have your payments lowered or written off might be just what you need. 

If you want to find out whether you qualify for having debt written off or payments lowered then fill out the short form below.


Can you write off any of your debt?

1 of 5

How much debt do you have?

This isn’t a full fact find, Thrifty Family doesn’t give advice. We work with The Debt Advice Service who provides information about your options. 

Very is popular with shoppers in the UK because the company offers you so many ways to pay for items. If like many other people, you benefited from their Buy Now Pay Later schemes, chances are you may have overspent!

It’s easily done and you’re definitely not the only person to fall into the ‘pay later’ trap.

What payment options does Very.co.uk offer you?

You could opt to pay for the goods you buy on Very in several ways which I’ve listed below:

  1. Pay Now
  2. Pay in 3
  3. Buy Now Pay Later
  4. Monthly

The temptation to use options 2, 3 and 4 is often too tempting. Especially when you want to buy something but don’t have the funds available.

Can you lower your repayments?

If you’re struggling to pay back your debt, then you might qualify for a debt solution.

Some solutions lower your monthly payments while others write off a portion of your debt


To find out whether they could work in your situation, hit the button below.

Get Started

Did you use Very Pay?

When you use the Very Pay option, you get to pay in 3 for items using the Take 3 option. You get to split the cost of anything you buy on Very over three months and you don’t pay anything for at least 20 days!

It’s all too tempting and if you don’t pay all 3 Take 3 instalments, Very charges you interest at the current rate. It can add to the amount you owe and make it harder to settle the outstanding!

The trouble with Very.co.uk is that it’s all too easy to overspend and then find it hard to repay what’s owed.

In short, you can easily fall into debt which is why you could be considering closing your account.

Why should you close your Very Account?

If you’re struggling to keep on top of any debts to Very or pay household bills, you may want to close your account. Like this, the temptation to buy anything is taken off the table.

You may think that not using your account and simply leaving it dormant is the easiest solution. However, the temptation to buy something is still there. Especially as Very will send you lots of emails about their latest ‘offers’ and ‘deals’.

Will closing my very account affect my credit score?

You may notice a slight decrease in your credit score when you close a Very account. But it’s not something you should worry about because it’s absolutely normal for your score to go down a little.

How do you cancel a Very Direct Debit?

You can cancel a Direct Debit you set to Very by going into the Payments Tab in your My Very Account. Just click on the Direct Debit and select the ‘cancel’ tab.

However, you should also cancel the DD with your bank or building society too!

Just make sure you don’t close your Very account before cancelling a Direct Debit to the online retailer. Otherwise, you may find the DD goes out as per usual!

How do you close a Very account?

There are two ways to close a Very account if you really want to stop using the online retailer.

You can:

  • Deactivate your account by signing into My Account on the Very website
  • Write to Very and request that the online retailer closes it

How do you close your Very Account online?

If you choose to close your Very account online via your My Account, the process is as follows:

  • Log into your Very account as you normally do
  • Go to Account Settings and start a conversation with the ‘Very Assistant’ in the chatbot option
  • Ask the Very Assistant to ‘delete my very account’. The message is then forwarded to a Very Assistant
  • The Very Assistant will get back to you and ask you for proof the account is yours which typically involves a few security questions
  • Once your profile is confirmed, the Very Assistant will delete/close your account

The Very Team should remove your account and details from their database.

However, when you close a Very.co.uk, make sure you follow their procedure to the letter! Otherwise, you might have the same problems as this poor customer!

How to Close Your Very Account - Hassle Free Guide

Source: Moneysavingexpert

Are there any pros to closing a Very.co.uk account?

Yes. There are several advantages to closing a Very account which I’ve listed below:

  • You’ve found it too easy to fall into debt
  • You’re tired of receiving emails from Very.co.uk telling you about their online deals, offers and what’s on ‘sale’. All of which is too tempting!
  • You opted for the Buy Now Pay Later or the monthly payment plan which caused you to go into debt

Should you just leave a Very account dormant?

You may have considered not closing your Very account, and instead leaving it dormant. After all, having the account could come in handy.

Very would still send you emails for items that are on offer. Plus, you’d still receive coupons!

You’d need to think carefully about leaving a Very account active, especially if you’re already struggling to pay bills and other payments!

The temptation to buy something might just be too much and could make your financial situation worse!

Are you in debt and want to close your Very account?

You could want to close a Very account because you’re finding it hard to stay on top of the repayments. If so, you should seek an independent debt adviser when you’re in ‘persistent debt’ with the online retailer!

For example, you could get free debt advice from one of the UK’s charities. I’ve listed three of the leading charities below:

“It will only get worse” 😩

It’s cliché to say, but with debt it’s true; the longer you leave it, the worse the problem gets

There are straightforward and effective ways to deal with debt, but you have to know your options. 

Fill out the short form to find out about the debt solutions that could reduce your monthly payments or even write off some of your debt.

Get Started

How do you contact Very.co.uk?

I’ve listed ways you can contact Very.co.uk in the table below:

Address: 1st Floor, Skyways House, Speke Road, Speke, Liverpool L70 1AB
Customer care Customer Care Team, Complaints & Automated Payment Service0800 11 00 00
Complaints 0800 11 00 00
Automated payment 0800 11 00 00
Opening times Monday to Friday 8 am – 6 pm, Saturday 9 am – 4 pm & Sunday 10am – 6pm
Website https://www.very.co.uk/

 Lastly, how to close your Very account so it’s stress-free?

If you’re thinking about closing your Very.co.uk account, you’re definitely not alone. Lots of people have fallen into debt thanks to the Buy Now Pay Later option the online retailer offers.

Maybe your personal circumstances changed and you’re struggling with your finances. Or maybe, you’re fed up with receiving lots of emails tempting you to buy items on ‘offer’!

Whatever the reason, closing a Very account should be stress-free although some people find it’s not as straightforward as the Very Team makes out!

In short, you may have to be a little persistent when you contact the Very Team and ask them to close your account!

Thanks for reading this post. I hope the information helps you close your account with Very in the most stress-free way possible.

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My name’s Janine, and I’m a mum of two who’s always been passionate about trying to cut down spending costs. I am now sharing as much financial knowledge as I possibly can to help your money go that little bit further.
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Write off unaffordable debt

Looking into debt solutions could help. 

  • Lower monthly payments
  • Reduce pressure from the people you owe
  • Affordable monthly repayments. 
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