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How to appeal a ticket
How to appeal a parking ticket

How to Appeal Myparkingcharge – Should You Pay or Not?

Janine Marsh Thrifty Family
Janine Marsh Thrifty Family

Janine Marsh

Financial Expert

Janine is a financial expert who supports individuals with debt management, cost-saving resources, and navigating parking tickets.

Learn more about Janine
· Mar 1st, 2024
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Have you received a fine from Myparkingcharge? Feeling unsure about what to do next? Each month, over 32,000 people come here seeking advice on parking charges and fines. We’re here to help you understand the whole process.

In this article, we’ll cover:

  • What Myparkingcharge.co.uk is and what it does.
  • Who Excel Parking Services are.
  • How to appeal a Myparkingcharge fine.
  • The cost of a Myparkingcharge fine.
  • What happens if you don’t pay your fine.

We know it can be worrying to get a parking fine and not know if you should pay it or not. We deal with many cases like yours every day, so we’re here to give you the information you need to make the best choice for you. Let’s start to understand your parking charge.

Do You Have to Pay?

In some circumstances, you might have a legitimate reason not to pay your fine.

It’s a bit sneaky, but the last time I needed legal advice, I paid £5 for a trial to chat with an online solicitor called JustAnswer.

Not only did I save £50 on solicitor feeds, I also won my case and didn’t have to pay my £271 fine.

Chat below to get started with JustAnswer

In partnership with Just Answer.

What is Myparkingcharge.co.uk?

Clients who have their car parks managed by the operator use the Excel Parking website, but myparkingcharge.co.uk is the portal for motorists to use when paying or appealing an Excel parking fine.

Should you pay an Excel Parking Services fine?

You could pay an Excel Parking Services fine straight away, which is an advantage because you pay a lesser fine. But first, make sure the parking charge notice is yours. Also, check the parking ticket was served correctly.

Once you’re satisfied the fine is yours, and the details are correct; paying it within two weeks means the operator could charge you up to 40% less!

How much does a myparkingcharge fine cost?

Excel could charge you up to £100, although the Government plans to put a cap on the amount sometime in 2023. There was a cap, but this was placed on hold a few months ago.

That said, a parking charge notice issued in London is always more expensive than in other parts of the country.

When you pay within two weeks, the operator should discount the amount by up to 40%!

Successful Appeal Case Study


Initial Fine £100
Additional Fees £171
Total Fine £271

The Appeal Process

Scott used JustAnswer, online legal service to enhance his appeal. The trial of this cost him just £5.

Total Fine £271
Cost of legal advice £5

JustAnswer helped Scott craft the best appeal possible and he was able to win his case.

Scott’s fine was cancelled and he only paid £5 for the legal help.

Get started

In partnership with Just Answer.

How do you pay an Excel parking charge?

How you pay an Excel parking charge is where it gets a bit confusing. You don’t visit the Excel website to pay the fine. Instead, you must click on the myparkingcharge.co.uk site, which is dedicated only to payments (and appeals)!

You must provide the following information when paying an Excel parking charge:

  • The parking charge reference number or vehicle registration number (VRN)
  • Payment method

You could also pay an Excel parking charge by calling the automated payment line, 0845 226 9138.

How do you appeal a myparkingcharge fine?

Again, you must visit the myparkingcharge website to appeal an Excel parking charge. Plus, you must file your appeal within 28 days. You can also view the evidence against you on the website.

Make sure you provide a valid excuse for disputing the parking charge because the operator will reject your appeal without proof. Excel typically responds to appeals against parking charges within 56 days.

» TAKE ACTION NOW: Get legal support from JustAnswer

What happens if Excel rejects my appeal against a parking charge?

The operator sends you a letter of rejection which must include information on how to pay the fine or escalate your appeal. In short, you don’t have to pay the parking charge because you can file an appeal to an independent tribunal. The service is free of charge!

Excel is a British Parking Association (BPA) member and, therefore, with the Accredited Trade Association (ATA). So, you’ll file your appeal with Parking on Private Land Appeals.

Everything remains on hold while the tribunal considers your appeal. The tribunal’s decision is final whether they side with you or the operator! In short, if the operator upholds your appeal, the parking charge is cancelled.

But if they agree with Excel, you’ll have to pay!

Getting the support of a Solicitor can take a huge weight off your mind.

Get started

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Can you talk to Excel Parking when you get a parking charge?

Yes. You can call Excel Parking Services on 0114 261 7111. But if you need to discuss a court summons or a County Court Judgement (CCJ), you must write to the operator by emailing [email protected]

How to avoid paying Myparkingcharge parking tickets

If you want to avoid paying a Myparkingcharge parking ticket then you’ll need an airtight appeal.

The best way to perfect your appeal is getting a little advice from a Solicitor. I’d 100% recommend spending a fiver to get a trial of JustAnswer.

You can explain your situation in their chat and they’ll connect you with a Solicitor who can advise you and give you the best chance to win your appeal.

Click here to get the trial offer with JustAnswer.

Hire a Parking Solicitor for less than a coffee.

If you’re thinking about appealing your parking ticket then getting some professional advice is a good idea.

Getting the support of a Solicitor can make your appeal much more likely to win.

For a £5 trial, Solicitors from JustAnswer can look at your case and help you create an airtight appeal.


Get started

In partnership with Just Answer.

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The authors
Janine Marsh Thrifty Family
Janine is a financial expert who supports individuals with debt management, cost-saving resources, and navigating parking tickets.