Ask Janine

Address

The Grange
Grange Road
Malvern
WR14 3HA

Phone

The Debt Advice Service

03336 780567

Opening hours

The Debt Advice Service opening hours:

M-F: 8:30am - 8pm
Sat: 9am - 2pm
Sun: Closed

Email

[email protected]

Social

Free debt counselling, debt adjusting and credit information services are available. For impartial information and help from not-for-profit debt advice organisations, visit the MoneyHelper free debt advice locator.

Important information

Thrifty Family connects you with The Debt Advice Service. We do not provide debt advice or recommend debt solutions. If you submit our debt enquiry form, we’ll share your details with The Debt Advice Service so they can contact you. Their debt advice is free, and you do not have to proceed.

MoneyNerd Limited, which operates Thrifty Family, may receive a fee if you go ahead with a debt solution through The Debt Advice Service. Some debt solutions have fees and may negatively affect your credit rating.

Thrifty Family is a trading name of MoneyNerd Limited (FRN 978681), which is an Introducer Appointed Representative of Pacific Financial Solutions Limited (FRN 688034). Pacific Financial Solutions Limited is authorised and regulated by the Financial Conduct Authority. The Debt Advice Service is a trading style of Pacific Financial Solutions Limited.

Need extra support? If your health, personal circumstances or communication needs make it harder to access debt advice, contact The Debt Advice Service to ask what support is available.

MoneyNerd Limited is an Introducer Appointed Representative of Loans Warehouse Ltd (FRN 713110), which is authorised and regulated by the Financial Conduct Authority. Loans Warehouse acts as a credit broker, not a lender. Some finance products are not regulated by the Financial Conduct Authority.

For insurance introductions, MoneyNerd Limited is an Introducer Appointed Representative of Seopa Limited (FRN 313860), which is authorised and regulated by the Financial Conduct Authority.

MoneyNerd Limited is a lead generator for Age Partnership Limited (FRN 425432), which is authorised and regulated by the Financial Conduct Authority.

Our introduction service is free to use. We may receive fees or commission from our partners. Fees and charges may apply to products and services provided by those partners. To learn more about our commercial relationships, read how Thrifty Family works.

Depending on the nature of your complaint, you may be eligible to refer it to the Financial Ombudsman Service. See our Complaints Procedure.

You can check regulatory details on the Financial Services Register.

MoneyNerd Limited is registered in England and Wales under company number 12915403. Registered office: The Grange, Grange Road, Malvern, WR14 3HA. ICO registration number: ZB338550. Thrifty Family trademark number: UK00003855809.

To find out how we use, store and share your personal information, read our privacy policy.

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